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Well-Oiled Operations with Stacy Tuschl

Are you ready to leverage the power of business process improvement tools to enhance your profit margins and achieve a better work-life balance? Welcome to The Well-Oiled Operations Podcast, where you'll join forces with Stacy Tuschl—an accomplished International Best-Selling Author, astute Business Coach, and successful Multiple 7-Figure Business Owner. Stacy will serve as your trusted guide on a transformative journey, unveiling highly effective systems and strategies to improve business operations, elevate the quality of your goods and services, and ultimately revolutionize your overall business performance by getting your business to operate WITHOUT you. Get ready to embark on a quest of discovery, as you uncover the crucial components necessary for establishing a highly profitable business while nurturing a profoundly gratifying life. With Stacy's expertise, you'll gain invaluable insights into assembling your dream team, optimizing your human resources, and implementing streamlined processes. Every aspect of your business, from existing processes to the allocation of your valuable resources, will be meticulously examined and optimized to unleash its fullest potential. Through continuous improvement initiatives, you'll be able to enhance your business operations, achieve greater customer satisfaction, and reduce costs, resulting in a more profitable and sustainable business. Whether you operate in the dynamic retail industry, managing a physical brick-and-mortar establishment, or thrive in the digital realm of online enterprises, The Well-Oiled Operations Podcast offers indispensable strategies that will propel you towards unparalleled success. Stacy's vast experience in both realms makes her the ideal mentor to help you navigate the ever-changing landscape of modern entrepreneurship. By adopting her proven methodologies, you'll be equipped with the tools to optimize your business process management, streamline your operational procedures, and achieve remarkable results. The Well-Oiled Operations Podcast has undergone a thoughtful revamp from its previous incarnation as the Foot Traffic Podcast. This revamped version promises an even more enriching experience, allowing you to gain exclusive access to a wealth of knowledge, practical tips, and actionable advice brought to the table by Stacy Tuschl. Her expertise in business process improvement and operational management will guide you in implementing process maps and deploying innovative techniques to optimize your processes, reduce costs, and enhance your overall business operations. Working your own business is hard. Sometimes you even convince yourself that the long hours and the headaches are actually prescriptive of owning your own business. You’re working hard, but too hard. You have no time for yourself. You’re constantly on your phone.You’ve become a bottleneck in your own business which is growing faster than you expected.You’re losing precious time for yourself, your family, and your mental health.You’re realizing that your pace and your schedule are simply unsustainable. You just want your time back. If any of these statements resonated with you in any capacity, and you're seeking to increase your profitability, improve customer satisfaction, and unlock the secrets to a fulfilling life, The Well-Oiled Operations Podcast is your ultimate resource. Join forces with Stacy Tuschl, the esteemed business operations manager extraordinaire, on this journey of continuous improvement. Discover how to transform your business into a well-oiled machine, primed for success in today's competitive landscape. Remove yourself as the bottleneck in your business. Scale faster than ever before. Get your business to run with you. Make that one decision that will totally change your life and your business today. It's time to tune in to The Well-Oiled Operations podcast and take your business to new heights.
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Now displaying: 2023
Apr 20, 2023

Welcome back! Today I am talking about taking 100% responsibility in your business! Over the past 20 years as an entrepreneur, I've noticed that business owners like to place blame on everyone but themselves for the results they've been creating. People they've hired, lack of time, bad management, etc. It's so much easier to point the finger than to look in the mirror sometimes am I right?

I am going to teach you some strategies on how you can take full responsibility and control of the results you are getting. Instead of thinking "this is out of my control, this is not my fault", I want you to start thinking: "What could I have done to prevent this from happening?"

When you say things like "There was nothing I could have done!" it will slow down your growth!! A lot of times, there's a million things you could do to ensure a better result and we're going to dive into them today! Enjoy!

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.

Apr 13, 2023

Hey there! Welcome back to Well-Oiled Operations! When I saw my Google Calendar and saw my guest's name on my schedule, I couldn't believe it. We got Patrick Lencioni on my podcast? I was ecstatic. Patrick is not just any author, he has 10 PLUS books on teams, leading, and organizational health which we are OBSESSED with here at Well-Oiled Operations.

Today we dive into:

  • Patrick's newest book
  • Personality tests
  • My results from his new personality test and who I THOUGHT I was vs my results
  • Releasing the guilt of being good at everything
  • Figuring out who the right help is for YOU

Inside our member's portal in Well-Oiled, we have a recommended reading list and our members can find Patrick's name quite a few times on that list. I have enjoyed his writing for a long time and I mention his name to my clients and anyone I can who might benefit from these readings. Patrick is truly an incredible author and I am so excited and honored to have him as my guest on today's episode. Enjoy!

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.

Apr 6, 2023

Welcome back! Today I am diving into the 10 fatal business mistakes you MUST avoid in order to reach your goals. You can trust me on this because these are mistakes I've MADE and sometimes still make! I've definitely learned things the hard way but what I've realized is that, those are some of the best lessons!

Do you ever catch yourself solving problems that don't exist yet? Jumping the gun assuming something is going to go wrong when in fact, you have no results yet to back it up? Yeah, I've been there. In fact, sometimes I'm STILL there.

This is just ONE mistake we as business owners tend to make constantly!

Remember, in order to succeed failure is necessary! The more you try and fail, the more you are learning! Find out the other mistakes that are keeping you from reaching your goals inside the episode! Enjoy!

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.

Mar 30, 2023

Welcome back to the Well Oiled Operations podcast! Today I am sitting down with my friend Kelsey Murphy. Kelsey has a really impressive background, she was a career and business coach for a variety of Fortune 500 companies. Companies like Facebook and Twitter, also working with incredible entrepreneurs such as Kelly LeVeque who works as Jessica Alba's nutritionist! Kelsey works with really amazing people and she is also the host of the Whiskey and Work podcast!

Today we talk about:

  • Kelsey's business journey, how she navigates building a minimalist but lucrative business that works in a busy schedule
  • Her coaching techniques and what she teaches her clients about marketing themselves and talking about the results they get for their own clients
  • Tracking metrics and how to adjust when you understand your numbers
  • Preparing for maternity leave as a business owner, what she needed to do in order to take time off without the business suffering
  • How she created boundaries in her business while she was off with her newborn
  • Her goals for 2023 and simplifying her business

I love talking with other business owners who are mastering the balance between parent and CEO. It lights me up to hear that busy entrepreneurs are realizing how important it is to get their time freedom back and like Kelsey, are putting those systems in place to allow for time off without their business suffering. This episode is inspiring, I hope you enjoy!

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.

Mar 23, 2023

Welcome back to the Well Oiled Operations podcast! Today we're talking about a must have skillset every person on your team needs. This skill is simply getting what you want, otherwise known as: sales. A lot of business owners tell me they feel funny about selling but selling should never be a negative thing, if you believe in your offer, your company, your team, you should WANT to sell.

Today I am going to cover:

  • Why it is important for every team member to be a sales person
  • How each position takes on a sales role and how it moves the needle forward
  • Benefits of having a sales forward mindset and not being afraid to sell
  • How a sales skillset can help to bring in new employees and retain your current ones
  • Combating buyers remorse with salespeople in your fulfillment department

If you’re not scaling as quickly as you’d like, it's probably because you haven't learned how to implement sales skills within your team. It's common for business owners to think they don't have to learn sales, they could just hire someone to sell. But learning this skill is an absolute must in order to scale your business.

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.

Mar 17, 2023

In case you missed the recent workshop I did, "Unbottleneck Your Business" I wanted to give you one more chance to tune in and uncover what to do next.  At the end you'll hear me talk about our newest Virtual Conference - Well-Oiled Live - Learn more here - https://www.welloiledlive.com/get-your-ticket

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.

Mar 16, 2023

Welcome back to the Well-Oiled Operations podcast! You have no idea how excited I am about my guest today. I am so grateful to my previous client Martine Williams for connecting me with Cindy Monroe, the founder of 31 Gifts. I had the best time getting to know Cindy and picking her brain about how she grew her business from the ground up scaling to $800 million dollars in revenue! Cindy shares her journey with vulnerability and honesty as she opens up about both her successes and her struggles to get to where she is today.

I talked to Cindy about:

Her story and how she started her company at 28 years old

What worked and what didn't in her rise to success

Characteristics and skill sets she needed to learn to grow her business and get through the hard times

What happened with her business during the pandemic

Her area of expertise before starting her business

The big things her as the CEO was focused on in the beginning

What her vision looks like for the future of 31 Gifts

 

I love interviewing strong, successful women who are empowering other women entrepreneurs to build a business they love! Talking with Cindy was such a treat and definitely left me feeling inspired and grateful. Enjoy today's episode!

 

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.

Mar 9, 2023

My business is growing rapidly and it's both exciting and terrifying all at the same time.

The good news?

Because of our Well-Oiled systems, we are masters at attracting amazing people. We are what we teach. My team consists of only A players which is why I am able to take this amazing growth head on. They ease my nerves and remind me that this is all possible because of the work we do TOGETHER.

So how did we get to this point?


We know how to find A players, we know how to train them, and we are PICKY. We don't say yes to just anyone. And once they're in the door, we know exactly what we need to do to set them up for success.

I am currently onboarding two new team members, and I'm also the head of our marketing department. How can I balance both? Let's talk about it.

 

The Key Questions

How can I hire and train as fast as possible without compromising results?

How to prepare for massive growth without your business breaking?

Why do you need to pour into your new hires?

How to train without overwhelming your new hire?

What happens when you hold your team accountable?

How can I give both constructive and positive feedback?

 

What You’ll Learn

How you can support your new hires

How to run effective meetings with your new hires

Putting time and energy into learning your new hire's role

Understanding KPI's for your new hire

How to hold your new hire accountable

How to help your new hire make the business more money (what you put in is what you'll get out)

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.

Mar 2, 2023

Welcome back to the Well-Oiled Operations Podcast! Today I am talking with Dr. Robyn Graham and we are discussing a topic that I'm sure you are all familiar with in some shape or form and that is anxiety. Robyn has written a book called "You, Me and Anxiety: Take Action Over Anxiety to Enjoy Being You" and woah, just that title alone should have you hooked, I know I was! Being in the world of small business, we know that it is an ever changing world. There is no consistency as an entrepreneur, things move and they move FAST and how do most people react when they are out of control? Their anxiety takes over. Business owners are constantly looking at their numbers, watching their money either grow or dip, trying to keep up with the algorithm and interests of their buyers, its exhausting and it can lead to burn out.

I am so happy to have Robyn join me today to discuss things like:

  • What even IS anxiety? How does it manifest and how can we overcome?
  • Robyn's own personal anxiety journey and how she learned to navigate it
  • Anxiety that comes with MORE money
  • Failure anxiety and moving forward
  • Using the journaling method
  • Catching negative thoughts and challenging them

Anxiety shows itself in many different ways as a small business owner. There are so many unknowns, and our businesses can be fragile.

As business owners, we reflect how our business is feeling. We want to train you to do business less stressed and separate yourself from the numbers in order to take care of YOU! I'm so excited for you to hear this episode, I hope you enjoy!

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.

Feb 23, 2023

Your manager is a key member of your team.

He or she basically represents you and what you stand for with the rest of your employees.

So, when your manager isn’t performing right…

…it spells trouble for the present and the future of your business.

That’s why in this episode of the Well-Oiled Operations™ Podcast, I dive deep into what it means when your manager isn’t performing.

I talk about the possible signs of underperformance…

And what you can do to nip the problem in the bud.

The Key Questions

  • What should I do when my manager isn’t performing?
  • What happens when my manager doesn’t take accountability for their actions?
  • What do I do when my manager always shows up late?
  • How should I deal with team members who don’t respect my manager?

What You’ll Learn

  • The 5 red flags of an underperforming manager
  • The problem when a manager is “too nice”
  • How to have hard conversations with your manager
  • Why a manager can either be the most amazing or worst person to get into your business

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.

Feb 16, 2023

Hello everyone and welcome back! Today I am bringing back one of my good friends, Laura Meyer. Laura just launched a brand new book called "Win Win" and I wanted to pick her brain all about it. This new book is centered around relationship marketing and after reading it I knew I had to bring her back on the podcast to share her process of writing it, what inspired her, and dive deeper into the topic.

In this interview with Laura we discuss:

  • Laura's story and her 20 year entrepreneurial history
  • What a pipeline is and how it can help you in your business
  • Quality over quantity, customizing messaging over repurposing
  • Ways relationship marketing can be beneficial
  • Getting your team to participate in relationship marketing

This strategy is something I have been doing the last 20 years in my business and I believe everyone needs to learn more about it . In this digital world, this is an old school strategy that STILL WORKS. I am so happy Laura is back on the podcast and I can't wait for you to hear the gold in this episode! Enjoy!

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.

Feb 9, 2023

“The customer is always right.”

This is a basic lesson we usually learn right as we start our entrepreneurial journey.

But what if… They really aren’t right? 

How can you make sure that you’re simply addressing your clients’ needs…

Instead of unknowingly allowing them to feel entitled?

Because the reality is, entitlement is not just an issue among team members.

Entitlement is also a big concern for clients since letting your clients feel – and stay – entitled can be bad for business.

If this is something you’re struggling with, we’ve got you covered.

In this episode of the Well-Oiled Operations™ Podcast, I’ll reveal to you everything you need to know about how to break client entitlement.

The Key Questions

  • What is the difference between client and employee entitlement?
  • How do I unknowingly allow entitlement among my clients?
  • How do I combat client entitlement?
  • How do I justify a price change to entitled clients?

 

What You’ll Learn

  • The different areas of client entitlement 
  • How to remind people what they paid for, what they get, and what they don’t
  • The key to breaking client entitlement
  • The importance of looking within

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.

Feb 2, 2023

Welcome back to Well-Oiled Operations! Today I am sitting down with Marianne Page, author of the book, All About Systems. Marianne has an incredible work history that includes 30 years employed at McDonalds. McDonalds is a household name at this point, the franchise is a worldwide success and it's all because of the systems they have in place. Marianne touches on her experience with the company, and how they are able to grow as rapidly as they do and maintain their well oiled machine.

There was so much gold inside of this interview, a few topics we discussed were:

  • The language used when talking to small businesses vs corporations
  • Why businesses put off systems and how it's holding them back
  • Her role at McDonalds and how she climbed the ladder
  • Cross training and the scalability it provides

Systems give you freedom, if you feel you don't have enough time, if you don't have the balance or trusted people on your team taking ownership, you are lacking a system. I am so excited for you to hear Marianne's story and learn once again just how crucial systems are for a well oiled business. Enjoy!

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.

Jan 26, 2023

Entitlement.

This is not a trait we wish to see among our team members.

But sometimes…

We unknowingly enable them to feel entitled.

It can show up during money talk…

When delegating tasks…

And sometimes, even on how they talk to us.

So, the question is…

Is there something we can do about it? 

The short answer is yes.

In this episode of the Well-Oiled Operations™ Podcast, I’ll reveal everything you need to know about team member entitlement and what you can do to keep it at bay.

Jump in and let’s get started!

The Key Questions

  • What does entitlement look like in team members?
  • What do I do with entitled team members? 
  • How do I unknowingly allow entitlement among my team members? 
  • What are the things I can do to remove entitlement within my team?

What You’ll Learn

  • Why entitlement happens and how CEOs cause it
  • The areas that show entitlement in a business
  • The red flag about entitlement over money
  • How to take responsibility for entitled team members

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.

Jan 19, 2023

Have a question about your business that’s been bothering you for a while?

Do you need expert advice before making big decisions about your business?

Is there something you need to know ASAP?

Then you’re in luck!

In this episode of the Well-Oiled Operations™ Podcast…

I answer some burning questions about doing business that will give you clarity and direction in your entrepreneurial journey.

Browse through the questions or topics that you might be wondering about…

And just hit play so you can listen as I tackle each topic one by one.

Let’s get started!

The Key Questions

  • How do I prequalify leads before taking them on a call? 
  • How do I get value out of my highly-paid team members? 
  • Is it better to pay a lease or build a building for my business? 
  • How do I get out of the shiny object syndrome? 

What You’ll Learn

  • The best way to pitch a program to a client 
  • How to get the most value out of a growth plan 
  • Why is there more responsibility with higher-paid team members 
  • Tips on reducing costs in your first build

Learn More

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.

Jan 12, 2023

Feeling stressed out about how to grow your business?

Struggling to keep your business afloat?

Finding it hard to find the right people for your team?

If your answer to all of these questions is a resounding YES…

Then today is your lucky day.

Because we’re launching The Well-Oiled Operations™ Book.

With it, you’ll get up close and personal about how I started my business…

And how you can do the same.

So, in this episode of the Well-Oiled Operations™ Podcast, I’ll give you a rundown of what to expect in this very special book.

Ready to start your journey to having well-oiled operations in your business?

Key Questions

  • How did I start and grow The Well-Oiled Operations™?
  • What mistakes should you avoid as you start to grow your business?
  • What does it take to become successful in business?

What You’ll Learn

  • The truth about today’s business landscape
  • The stages of growth every business owner can go through
  • The 3 phases of The Well-Oiled Operations™ 

Learn More

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.

Jan 5, 2023

By now, you have probably finished your goal-setting for 2023.

If not, you most likely at least have a clue as to what goals you want to achieve.

But do you want to know a way to get you and your team pumped to reach your goals?

The answer:

Start creating a vision board for your business.

But this isn’t just a fancy spread of photos and words of what you want to achieve in life.

It goes beyond that.

In fact, you can use it to push yourself and your team to reach your goals in no time.

In this episode of the Well-Oiled Operations™ Podcast, I’ll teach you everything you need to know to make a vision board that works for you.

Ready to give it a try?

The Key Questions

  • What is a vision board? 
  • How can I actually make a vision board? 
  • How can I manifest and turn my vision board into reality?
  • How do I find inspiration for my vision board?

What You’ll Learn

  • The true purpose of a vision board inside a business
  • The steps to creating a vision board
  • Why you need to stop being so realistic with your visions and rewards
  • How to make your vision board visible

Learn More

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.

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