In this episode of the Well-Oiled Operations™ podcast, Stacy dives into the challenging yet inevitable situation that business owners face: managing negative reviews. Stacy takes listeners through a series of actionable steps designed to tackle this uncomfortable scenario head-on and respond strategically to the criticism, reshaping it from a business pitfall to an opportunity for growth and improvement.
With her expert advice, any business owner can learn to handle negative feedback with grace and professionalism. Engaging in problem-solving rather than defensiveness forms the cornerstone of her approach, alongside a powerful reminder: the sheer volume of positive feedback far outweighs the occasional negative comment, painting a true picture of a business's impact.
Also in this episode:
Respond to negative reviews professionally and constructively, allowing time to calm any emotional reactions before replying.
Encourage happy clients to share their experiences, especially on platforms where negative reviews have been posted, to balance out the occasional criticism.
Reading positive reviews can help restore confidence and perspective when dealing with the sting of negative feedback.
Use negative reviews as a self-assessment tool to improve business practices and prevent future complaints.
Remember that as businesses scale, negative reviews become more common; it's essential to learn how to manage them effectively without them taking a toll on your passion for your work.
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As a best-selling author, speaker, and successful business owner, I empower small business owners to thrive. Through my Well-Oiled Operations™ approach, I assist entrepreneurs in attracting customers, increasing profits, and finding personal happiness. My proven process helps students overcome challenges, reach their full potential, and establish self-sustaining ventures—all while maintaining a balanced life. You shouldn't sacrifice your well-being for your business; your business should enhance your life. I understand the worries and doubts you face but trust me, your dreams can be realized. Let me guide you in transforming your local business into your ultimate vision, fostering tranquility, prosperity, and fulfillment.
This Podcast Is Produced, Engineered & Edited By: Simplified Impact
In this episode of the Well-Oiled Operations™ podcast, Stacy and Joy Gendusa discuss direct mail market strategies and industry-specific tactics for optimum response rates. This episode is for entrepreneurs and business owners looking to maximize their outreach and make a tangible impact through their mailing campaigns. Joy describes the potency of direct mail in current marketing landscapes, pivoting away from the noise of digital spaces to the tangible, hold-in-your-hand power of mail. Whether targeting individual consumers or business entities, the episode dives into the granularity of data available and how businesses can leverage this to their advantage.
Direct mail stands out in an increasingly digital marketing world, boasting higher engagement and recall rates compared to digital ads.
Target market identification is critical; by understanding who needs your services now versus in the future, you can tailor direct mail campaigns effectively.
Test, don't guess; a modest test run of direct mail can lead to significant insights and avoid the misinformation that large financial commitments are necessary from the start.
The power of consistency; regular direct mail to a well-curated list builds trust and keeps your brand front-and-center, increasing the likelihood of conversion.
Click HERE to work with Postcard Mania
Work with Stacy Tuschl:
Click HERE to Book A Call With Stacy
Increase Your Profits While Getting Your Time Back: Join My Free Masterclass - Protect Your Profit
Join Well Oiled Operations ™ Live: A 3-Day Virtual Conference Designed to Help You Build & Maximize Your Team to Increase Profit While Reducing Your Workload.
Subscribe To Well-Oiled Operations™ with Stacy Tuschl:
Apple Podcast | YouTube | Spotify
Website | Facebook | LinkedIn | Instagram
As a best-selling author, speaker, and successful business owner, I empower small business owners to thrive. Through my Well-Oiled Operations™ approach, I assist entrepreneurs in attracting customers, increasing profits, and finding personal happiness. My proven process helps students overcome challenges, reach their full potential, and establish self-sustaining ventures—all while maintaining a balanced life. You shouldn't sacrifice your well-being for your business; your business should enhance your life. I understand the worries and doubts you face but trust me, your dreams can be realized. Let me guide you in transforming your local business into your ultimate vision, fostering tranquility, prosperity, and fulfillment.
This Podcast Is Produced, Engineered & Edited By: Simplified Impact
In this episode of the Well-Oiled Operations™ podcast, Stacy discusses business growth secrets with Alli Webb, the entrepreneur who transformed the beauty industry with her innovative idea, Drybar. Alli shares her journey from inception to the staggering $250 million sale of her company, offering a behind-the-scenes look at the challenges and triumphs of growing a revolutionary business concept.
Also in this episode:
The importance of bringing in experienced professionals to implement systems and manage operations as a business grows beyond its initial stages.
The strategic decision to take money off the table during funding rounds can help founders stay focused while alleviating the pressure of a potentially life-changing exit.
The journey of a startup can sometimes involve navigating tough decisions around personal remuneration, equity, and the long-term vision for the company.
About Alli Webb:
Alli Webb is the co-founder of Drybar, a chain of American salons providing a hairstyling service known as blowouts. In 2016, Webb released The Drybar Guide To Good Hair For Alli, a New York Times bestseller. In July 2018, Webb launched a podcast with Landau called “Raising the Bar. In 2019, Webb joined season 10 of ABC's Shark Tank as a new guest shark.
Alli was named one of the “100 Most Creative People in Business” by Fast Company in 2013, and included on Fortune's "40 Under 40" list that same year, and ranked as Marie Claire's “Top Beauty Expert” for their Women on Top list in 2011.
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Work with Stacy Tuschl:
Click HERE to Book A Call With Stacy
Increase Your Profits While Getting Your Time Back: Join My Free Masterclass - Protect Your Profit
Join Well Oiled Operations ™ Live: A 3-Day Virtual Conference Designed to Help You Build & Maximize Your Team to Increase Profit While Reducing Your Workload.
Subscribe To Well-Oiled Operations™ with Stacy Tuschl:
Apple Podcast | YouTube | Spotify
Website | Facebook | LinkedIn | Instagram
As a best-selling author, speaker, and successful business owner, I empower small business owners to thrive. Through my Well-Oiled Operations™ approach, I assist entrepreneurs in attracting customers, increasing profits, and finding personal happiness. My proven process helps students overcome challenges, reach their full potential, and establish self-sustaining ventures—all while maintaining a balanced life. You shouldn't sacrifice your well-being for your business; your business should enhance your life. I understand the worries and doubts you face but trust me, your dreams can be realized. Let me guide you in transforming your local business into your ultimate vision, fostering tranquility, prosperity, and fulfillment.
This Podcast Is Produced, Engineered & Edited By: Simplified Impact
In this episode of the Well-Oiled Operations™ podcast, Stacy takes listeners through the journey of building a marketing machine that functions with precision and predictability. The episode unpacks the importance of automating marketing and follow-up systems to free up time and ensure a steady influx of leads. Stacy invites Julie Chenell, a marketer with over two decades of experience and co-founder of FG Funnels, to share insights into effective marketing strategies and the powerful impact of embracing innovative marketing software across various types of businesses.
Also in this episode:
Marketing should not only be automated but should also have a system in place for follow-ups, allowing for predictability in leads.
A CRM coupled with robust analytics software can provide valuable insights into customer patterns, elevating decision-making and targeting efforts.
Implementing automations intelligently allows businesses to retain human touch where it matters most, personalizing the customer journey without the manual overhead.
Checkout Funnel Gorgeous: stacytuschl.com/funnels
Work with Stacy Tuschl:
Click HERE to Book A Call With Stacy
Increase Your Profits While Getting Your Time Back: Join My Free Masterclass - Protect Your Profit
Join Well Oiled Operations ™ Live: A 3-Day Virtual Conference Designed to Help You Build & Maximize Your Team to Increase Profit While Reducing Your Workload.
Subscribe To Well-Oiled Operations™ with Stacy Tuschl:
Apple Podcast | YouTube | Spotify
Website | Facebook | LinkedIn | Instagram
As a best-selling author, speaker, and successful business owner, I empower small business owners to thrive. Through my Well-Oiled Operations™ approach, I assist entrepreneurs in attracting customers, increasing profits, and finding personal happiness. My proven process helps students overcome challenges, reach their full potential, and establish self-sustaining ventures—all while maintaining a balanced life. You shouldn't sacrifice your well-being for your business; your business should enhance your life. I understand the worries and doubts you face but trust me, your dreams can be realized. Let me guide you in transforming your local business into your ultimate vision, fostering tranquility, prosperity, and fulfillment.
This Podcast Is Produced, Engineered & Edited By: Simplified Impact
In this episode of the Well-Oiled Operations™ podcast, Stacy discusses four pivotal systems and processes that drive long-term revenue growth and efficiency in any business. Using her personal experience and a deep understanding of business dynamics, she emphasizes the importance of continuous improvement and setting up systems for both immediate and sustained growth. Focusing on the essentials of follow-up systems, reactivations, referrals, and upsells, she elaborates on methods that not only attract customers but also retain them, amplify profits, and improve overall business health.
Also in this episode:
Mastering key techniques, systems, and mindset is essential for efficient business operations and profitability.
Follow-up systems are crucial for engaging potential customers who have shown interest but have not yet converted.
Reactivation of past customers through targeted campaigns can be a significant opportunity for quick revenue generation.
Work with Stacy Tuschl:
Click HERE to Book A Call With Stacy
Increase Your Profits While Getting Your Time Back: Join My Free Masterclass - Protect Your Profit
Join Well Oiled Operations ™ Live: A 3-Day Virtual Conference Designed to Help You Build & Maximize Your Team to Increase Profit While Reducing Your Workload.
Subscribe To Well-Oiled Operations™ with Stacy Tuschl:
Apple Podcast | YouTube | Spotify
Website | Facebook | LinkedIn | Instagram
As a best-selling author, speaker, and successful business owner, I empower small business owners to thrive. Through my Well-Oiled Operations™ approach, I assist entrepreneurs in attracting customers, increasing profits, and finding personal happiness. My proven process helps students overcome challenges, reach their full potential, and establish self-sustaining ventures—all while maintaining a balanced life. You shouldn't sacrifice your well-being for your business; your business should enhance your life. I understand the worries and doubts you face but trust me, your dreams can be realized. Let me guide you in transforming your local business into your ultimate vision, fostering tranquility, prosperity, and fulfillment.
This Podcast Is Produced, Engineered & Edited By: Simplified Impact