Your manager is a key member of your team.

He or she basically represents you and what you stand for with the rest of your employees.

So, when your manager isn’t performing right…

…it spells trouble for the present and the future of your business.

That’s why in this episode of the Well-Oiled Operations™ Podcast, I dive deep into what it means when your manager isn’t performing.

I talk about the possible signs of underperformance…

And what you can do to nip the problem in the bud.

The Key Questions

• What should I do when my manager isn’t performing?
• What happens when my manager doesn’t take accountability for their actions?
• What do I do when my manager always shows up late?
• How should I deal with team members who don’t respect my manager?

What You’ll Learn

• The 5 red flags of an underperforming manager
• The problem when a manager is “too nice”
• How to have hard conversations with your manager
• Why a manager can either be the most amazing or worst person to get into your business

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.

Hello everyone and welcome back! Today I am bringing back one of my good friends, Laura Meyer. Laura just launched a brand new book called "Win Win" and I wanted to pick her brain all about it. This new book is centered around relationship marketing and after reading it I knew I had to bring her back on the podcast to share her process of writing it, what inspired her, and dive deeper into the topic.

In this interview with Laura we discuss:

• Laura's story and her 20 year entrepreneurial history
• What a pipeline is and how it can help you in your business
• Quality over quantity, customizing messaging over repurposing
• Ways relationship marketing can be beneficial
• Getting your team to participate in relationship marketing

This strategy is something I have been doing the last 20 years in my business and I believe everyone needs to learn more about it . In this digital world, this is an old school strategy that STILL WORKS. I am so happy Laura is back on the podcast and I can't wait for you to hear the gold in this episode! Enjoy!

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.

“The customer is always right.”

This is a basic lesson we usually learn right as we start our entrepreneurial journey.

But what if… They really aren’t right? 

How can you make sure that you’re simply addressing your clients’ needs…

Instead of unknowingly allowing them to feel entitled?

Because the reality is, entitlement is not just an issue among team members.

Entitlement is also a big concern for clients since letting your clients feel – and stay – entitled can be bad for business.

If this is something you’re struggling with, we’ve got you covered.

In this episode of the Well-Oiled Operations™ Podcast, I’ll reveal to you everything you need to know about how to break client entitlement.

The Key Questions

• What is the difference between client and employee entitlement?
• How do I unknowingly allow entitlement among my clients?
• How do I combat client entitlement?
• How do I justify a price change to entitled clients?

What You’ll Learn

• The different areas of client entitlement 
• How to remind people what they paid for, what they get, and what they don’t
• The key to breaking client entitlement
• The importance of looking within

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.

Welcome back to Well-Oiled Operations! Today I am sitting down with Marianne Page, author of the book, All About Systems. Marianne has an incredible work history that includes 30 years employed at McDonalds. McDonalds is a household name at this point, the franchise is a worldwide success and it's all because of the systems they have in place. Marianne touches on her experience with the company, and how they are able to grow as rapidly as they do and maintain their well oiled machine.

There was so much gold inside of this interview, a few topics we discussed were:

• The language used when talking to small businesses vs corporations
• Why businesses put off systems and how it's holding them back
• Her role at McDonalds and how she climbed the ladder
• Cross training and the scalability it provides

Systems give you freedom, if you feel you don't have enough time, if you don't have the balance or trusted people on your team taking ownership, you are lacking a system. I am so excited for you to hear Marianne's story and learn once again just how crucial systems are for a well oiled business. Enjoy!

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. To learn more about Well-Oiled Operations click here.