According to a Gallup poll, the cost of replacing an individual employee can range from one-half to two times the employee's annual salary.
Today we’re talking about why it’s important to prioritize rewarding your employees and there’s a PDF download, dm me on Instagram @stacytuschl ‘REWARD’ to get the list of 20 Ways to Reward Your Employees
I bet right now you have someone on your team who is either considering leaving or you’re thinking of replacing them. How can you make retention a priority item on your ever-growing to-do list? It’s actually because your to-do list is so long that you need to prioritize keeping your employees and motivating them to perform at their best.
3 Ways to Reward Employees and Improve Retention
Frequent, meaningful conversations with employees. Gallup research also reveals that over half of employees (51%) who leave voluntarily say that in the three months before they left, neither their manager nor any other leader spoke with them about their job satisfaction or future with the organization.
1. Acknowledgment and recognition – Giving shoutouts at team meetings or leaving notes on a job well done goes a long way when it comes to team morale.
2. Opportunities for growth - You might also consider delegating more responsibility or leadership opportunities.
3. Professional development – Consider purchasing a course or educational resource to encourage your team members to continue learning and growing in their roles.
When you make keeping your team members with you a priority, you also keep Problem-solvers, Leaders, Customer-service, Morale, and Productivity which means if you lose team members and these other essential aspects of your business, you risk adding more to your to-do list. Remember to dm me on IG @stacytuschl ‘REWARD’ for the PDF 20 Ways to Reward Your Employees.
Did you love today’s episode?
1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!
2. Leave us a rating and review on Apple Podcasts!
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Ways to work with Stacy:
1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.
http://www.aplayerassistant.com
2. Talk to one of our Scale Specialists and learn how Well-Oiled Operations can help you.
Book a free call at http://www.stacytuschl.com/call
Avoiding conflict or difficult conversations with your team members isn’t going to magically make a situation better. In fact, the longer you put it off, the worse it’s going to get.
With intentional communication strategies, you can let your team members know what needs to change in a caring and respectful way.
Things aren’t always done in alignment with your business best practices or company values. This could be because team members don’t fully believe that the system in place is essential or it could be because the system wasn’t clearly communicated.
In any case, the needs of the business need to be intentionally communicated and you can’t let that team member continue to not meet your expectations.
When you practice intentional communication guidelines, difficult conversations become easier and situations improve for everyone.
3 communication guidelines in this episode:
Be Honest – state the facts and honestly express the consequences of the person’s actions.
Use “I statements” – “I’ve noticed” “I believe” “I am in a difficult situation because of…” always avoid blaming or harmful, hurtful statements. If you aren’t able to maintain composure, postpone the conversation.
Use logic vs. emotion – acknowledge the emotion first with empathy and then move on to the logic/solution.
Taking the lead on improving communication will have a ripple effect on your team and clients.
Comment ‘COMMUNICATION’ on this Facebook Post in our Facebook group to receive the PDF with these 3 tips I discussed here and other helpful suggestions to keep in mind.
Did you love today’s episode?
1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!
2. Leave us a rating and review on Apple Podcasts!
_______________
Ways to work with Stacy:
1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.
http://www.aplayerassistant.com
2. Talk to one of our Scale Specialists and learn how Well-Oiled Operations can help you.
Book a free call at http://www.stacytuschl.com/call
You probably have certain consistent responsibilities for your team members. But when you think about those requirements are the tasks that they’re assigned sales-focused and clearly defined toward a specific goal? My guess is probably not. You and your leaders need to be setting goals by looking at your data.
In today's episode, taken from our weekly live free training inside the Scale Your Small Business Facebook group, we’re talking about how to create KPIs.
Your team probably has tasks like posting on social media a certain number of times per week, sending emails to current customers, and assessing your most reliable source of lead generation.
But if their tasks aren’t goal oriented and sales-focused, they likely don’t feel very fired up about what they’re doing and can’t appreciate how the work they do contributes to the bigger picture of the success of your business.
From your perspective, it’s easy to feel frustrated outsourcing tasks to team members without being able to identify the return on that investment. When you set up KPIs that are clearly defined and sales-focused, everyone knows exactly what they are working towards and why.
Here are three key takeaways you can expect from this training:
1. How many KPI's should be assigned to each team member and how to decide where they need to focus.
2. Possible reasons KPI's don't get met and what to do if (when) that happens.
3. How to incorporate the KPI's for each team member into their performance reviews.
A small team that focuses intentionally on a few KPIs for each member will see quicker and more measurable results than a team of 20 who isn’t tracking KPIs.
To get started creating them for your business, head over to this Facebook post and comment METRICS to get a list of 75 ideas.
Did you love today’s episode?
1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!
2. Leave us a rating and review on Apple Podcasts!
_______________
Ways to work with Stacy:
1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.
http://www.aplayerassistant.com
2. Talk to one of our Scale Specialists and learn how Well-Oiled Operations can help you.
Book a free call at http://www.stacytuschl.com/call
Especially as you are transferring responsibility to team members they won’t always do everything perfectly. Rather than doubting your decisions to delegate, you can see mistakes as a learning experience for everyone and a chance to increase your customer retention.
We’ve all had the experience of being so frustrated by a business’s mistake that we decide never to spend our time or money there again. But when you think back to those times, consider if it was truly that they made a mistake that was so off putting or if it was the way they handled it.
I bet that when a business that has delivered excellent services or products in the past takes ownership of their mistakes and offers a chance at reconciliation you would take it rather than searching for another provider of that offer.
In today's episode, taken from the weekly training inside the Scale Your Small Business Facebook group, I'm sharing three steps to turning mistakes into lifelong customers.
1. I'm revealing tips for how to actually plan for mistakes to happen and why it's so important that you do.
2. When a mistake does occur, you can take ownership in a professional way and I'll share what that has looked like in my businesses.
3. I'm sharing my thoughts on how to consider the needs and wants of your customer and offer a small opportunity to make an apology and show your appreciation for their continued business.
To get a copy of the "oops card" we use at my dance studio when a mistake happens (and it does) head on over and comment 'oops' on this post in the Facebook group and we'll send it to you!
Did you love today’s episode?
1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!
2. Leave us a rating and review on Apple Podcasts!
_______________
Ways to work with Stacy:
1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.
http://www.aplayerassistant.com
2. Talk to one of our Scale Specialists and learn how Well-Oiled Operations can help you.
Book a free call at http://www.stacytuschl.com/call
Today we're talking all about how to test new marketing strategies (without tanking your results).
There are three main reasons to be cautious about jumping on every new marketing strategy you hear.
In today's episode, I'll tell you how I keep myself from getting tripped up with new strategies because of the three things I know about other entrepreneurs who share "what's working" for them.
Three key takeaways from this episode:
1. The advice I'm sharing here doesn't exclusively apply to marketing. You can use it to test and strategize with hiring, time management, etc.
2. When you need to try out a strategy and most importantly when you really don't.
3. If you decide to test something new, how to do so in a way that will be easy to track and eliminate confusion.
It's really easy to fall into thinking that every new strategy you hear is going to be "the thing" that blows your results out of the water. I hope you come away from this episode knowing exactly how to see new ideas as a theory and how to test them without wiping out the success you're already experiencing.
Did you love today’s episode?
1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!
2. Leave us a rating and review on Apple Podcasts!
_______________
Ways to work with Stacy:
1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.
http://www.aplayerassistant.com
2. Talk to one of our Scale Specialists and learn how Well-Oiled Operations can help you.
Book a free call at http://www.stacytuschl.com/call
When the economic outlook is unpredictable, it’s normal to feel like you need to make some big changes in your business to drastically increase your revenue and create a safety net. But you’re already overworked and creating a new income stream seems nearly impossible with everything you already have on your plate.
Instead of doing more, you just need A Framework for Creating or Optimizing Your Best Seller.
Three key takeaways from this episode:
1. 3 questions to continually ask yourself that will keep you focused on what is most important.
2. A fill in the blank statement to keep consistent and continue slightly refining to be sure you are a business that stays afloat no matter what.
3. The next steps to take when you have your three questions answered and your statement solid.
There are many ways you can increase sales and revenue and improve your profit margin, no matter what the uncertain circumstances are that you find yourself in. And it doesn’t involve doing more work or creating something new. I'm sure you'll come away from this episode with some practical suggestions you can take action on right now to begin optimizing your best seller.
Remember you can comment ‘FRAMEWORK’ on this post to get the outline I mention here and some additional questions to ask yourself as you work through this process.
Did you love today’s episode?
1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!
2. Leave us a rating and review on Apple Podcasts!
_______________
Ways to work with Stacy:
1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.
http://www.aplayerassistant.com
2. Talk to one of our Scale Specialists and learn how Well-Oiled Operations can help you.
Book a free call at http://www.stacytuschl.com/call