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Well-Oiled Operations with Stacy Tuschl

Are you ready to leverage the power of business process improvement tools to enhance your profit margins and achieve a better work-life balance? Welcome to The Well-Oiled Operations Podcast, where you'll join forces with Stacy Tuschl—an accomplished International Best-Selling Author, astute Business Coach, and successful Multiple 7-Figure Business Owner. Stacy will serve as your trusted guide on a transformative journey, unveiling highly effective systems and strategies to improve business operations, elevate the quality of your goods and services, and ultimately revolutionize your overall business performance by getting your business to operate WITHOUT you. Get ready to embark on a quest of discovery, as you uncover the crucial components necessary for establishing a highly profitable business while nurturing a profoundly gratifying life. With Stacy's expertise, you'll gain invaluable insights into assembling your dream team, optimizing your human resources, and implementing streamlined processes. Every aspect of your business, from existing processes to the allocation of your valuable resources, will be meticulously examined and optimized to unleash its fullest potential. Through continuous improvement initiatives, you'll be able to enhance your business operations, achieve greater customer satisfaction, and reduce costs, resulting in a more profitable and sustainable business. Whether you operate in the dynamic retail industry, managing a physical brick-and-mortar establishment, or thrive in the digital realm of online enterprises, The Well-Oiled Operations Podcast offers indispensable strategies that will propel you towards unparalleled success. Stacy's vast experience in both realms makes her the ideal mentor to help you navigate the ever-changing landscape of modern entrepreneurship. By adopting her proven methodologies, you'll be equipped with the tools to optimize your business process management, streamline your operational procedures, and achieve remarkable results. The Well-Oiled Operations Podcast has undergone a thoughtful revamp from its previous incarnation as the Foot Traffic Podcast. This revamped version promises an even more enriching experience, allowing you to gain exclusive access to a wealth of knowledge, practical tips, and actionable advice brought to the table by Stacy Tuschl. Her expertise in business process improvement and operational management will guide you in implementing process maps and deploying innovative techniques to optimize your processes, reduce costs, and enhance your overall business operations. Working your own business is hard. Sometimes you even convince yourself that the long hours and the headaches are actually prescriptive of owning your own business. You’re working hard, but too hard. You have no time for yourself. You’re constantly on your phone.You’ve become a bottleneck in your own business which is growing faster than you expected.You’re losing precious time for yourself, your family, and your mental health.You’re realizing that your pace and your schedule are simply unsustainable. You just want your time back. If any of these statements resonated with you in any capacity, and you're seeking to increase your profitability, improve customer satisfaction, and unlock the secrets to a fulfilling life, The Well-Oiled Operations Podcast is your ultimate resource. Join forces with Stacy Tuschl, the esteemed business operations manager extraordinaire, on this journey of continuous improvement. Discover how to transform your business into a well-oiled machine, primed for success in today's competitive landscape. Remove yourself as the bottleneck in your business. Scale faster than ever before. Get your business to run with you. Make that one decision that will totally change your life and your business today. It's time to tune in to The Well-Oiled Operations podcast and take your business to new heights.
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Jul 14, 2022

Especially as you are transferring responsibility to team members they won’t always do everything perfectly. Rather than doubting your decisions to delegate, you can see mistakes as a learning experience for everyone and a chance to increase your customer retention.

We’ve all had the experience of being so frustrated by a business’s mistake that we decide never to spend our time or money there again. But when you think back to those times, consider if it was truly that they made a mistake that was so off putting or if it was the way they handled it.

I bet that when a business that has delivered excellent services or products in the past takes ownership of their mistakes and offers a chance at reconciliation you would take it rather than searching for another provider of that offer.

In today's episode, taken from the weekly training inside the Scale Your Small Business Facebook group, I'm sharing three steps to turning mistakes into lifelong customers.

1. I'm revealing tips for how to actually plan for mistakes to happen and why it's so important that you do.

2. When a mistake does occur, you can take ownership in a professional way and I'll share what that has looked like in my businesses.

3. I'm sharing my thoughts on how to consider the needs and wants of your customer and offer a small opportunity to make an apology and show your appreciation for their continued business.

To get a copy of the "oops card" we use at my dance studio when a mistake happens (and it does) head on over and comment 'oops' on this post in the Facebook group and we'll send it to you!

Did you love today’s episode?

1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl!

2. Leave us a rating and review on Apple Podcasts!

_______________

Ways to work with Stacy:

1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here.

http://www.aplayerassistant.com

2. Talk to one of our Scale Specialists and learn how Well-Oiled Operations can help you.

Book a free call at http://www.stacytuschl.com/call

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